#politeness

• Kindness — The quality of being kind; an attitude full of goodwill, courtesy, politeness, and respect shown toward other people; considerate behavior or an isolated kind act. In a structural and psychological sense, it represents an essential social virtue that facilitates community cohesion, reduces interpersonal conflicts, and reflects a high level of emotional intelligence.
• Amenity — A character trait manifested through exceptional kindness, refined politeness, courtesy, gentleness, and goodwill in social relations. In a modern urban planning or tourism sense (borrowed from the English 'amenity'), the term can designate a facility, a comfort element, or a public utility (parks, pools, free Wi-Fi) that enhances the attractiveness and value of a residential or hospitality space.
• Impoliteness — Complete absence of politeness, good manners, or courtesy in behavior, gestures, or speech; manifest discourtesy, rudeness, or impoliteness. It represents a conscious or accidental violation of the social conduct norms accepted within a community, causing discomfort or tension in interpersonal relations.